Northwell Health Physician Partners Maternal Fetal Medicine at Bay Shore

New patient here and had a great experience from the moment I walked in! The office staff were very sweet and professional. Of course there was a little bit of a wait but that is to be expected. The sono tech was very friendly and explained everything she was doing. The nurse that drew my blood was quick and I didn’t feel a thing! She took the time to explain the tests they will be sending the samples out for. Overall I have zero complaints!

My OB sent me here for my level II sono and a consult for previous high blood pressure. The front staff were okay-ish. They definitely aren’t on top of things. They do a “COVID/sickness screening” which is basically questions if you are feeling well or have any sick symptoms. It’s pointless because I have seen many sick patients and guests they allow to be seen anyway, exposing all their other patients. They have a sign that limits visitors but they still allow patients to bring upwards of 3+ people , taking up chairs making the actual pregnant patients stand. It’s run like an inner city free health clinic. The sonography I had was friendly and great. The RN however- frazzled, didn’t seem to know what was going on. They kept leaving me in rooms and making me wait. I was there for 4 hours. After they left me in a patient room for “intake questions” I overheard the RN and doctor having a (public in hall/door of my room) conversation about how they sent a patient to the hospital but the RN had marked one of the patients tests wrong. So, hearing that alone makes me question this practice. The RN then proceeded to try to take my blood pressure and say it was elevated, but she couldn’t hear it that well. She ignores the fact that she just stated it wasn’t a reliable reading and marks in my chart I’m hypertensive. Another RN comes in and takes my blood pressure and lo and behold it is fine. I then get sent to get blood drawn (why they couldn’t do that while they left me to rot in two different waiting rooms for over an hour is beyond me). The medical assistant drawing the blood asks me if I have to use the bathroom first. I say no, but then she goes on to say “well we need a urine sample”. Okay fine, then just tell me that, don’t play games and speak directly. I then get ushered into the doctor’s office. He was nice enough, but as I’m 35 he tells me I’m high risk as a “pregnancy of advanced age” . Which is what it is but he then goes on and on about being older and having pregnancy etc etc like I’m a 50 year old woman having a child. As far as the data I have seen, a minority of women have a child in their early to mid thirties so I felt this whole lecture was unnecessary. He then lectured me that I am at risk for preeclampsia for having hypertension previously, even though it has been managed/resolved. All of his “recommendations” (aside from unnecessary Amnio) are what my OB has already recommended, so I’m not sure why it was necessary to see a MFM specialist. He told me he wants me to follow up in a month to have my blood pressure (which again, has been FINE) taken. Which is pointless to go to specialist with something my doctor and I already do . Overall, aside from the sono, I feel like this entire visit was a waste of time and I question the care this facility provides.

This office needs training in their Patient CARE APPROACH. From the front desk manager to some of the nurses and the lack of empathy majority of the staff lack within the Bayshore office it is truly sad.On one occasion I was running late to my appointment due to traffic from a car accident. I called ahead of time and informed the front desk that I would most likely be running between 10 and 15min. When I arrived the front desk manager informed her staff to inform me that they are going to allow me to come in this time but the next time they wont except me. Yet the next visit I had to wait over 40minutes to get seen due to them running behind on their schedule. This was my first time ever running late and she made me feel so uncomfortable and annoyed. As a patient with contributing high risk factors I would assume my patient care would be treated with more sensitivity instead of hostility.On another occasion and more recently I went for a stress test for my baby and my pressure was evaluated for the first time in my life let alone my pregnancy and I informed the nurses and Dr that I had anxiety before the appointment and maybe that can be a factor. One of the nurses that never speaks to me or even looks my way turns around and says why are you waiting to have the baby. I thought her comment was insensitive and rude as if I am a nuisance to continue coming to their office.I believe this office environment has many employees who are creating a very toxic environment, thus making it difficult for High RISK MOTHERS to have a successful pregnancy experience.This does not take away from the great experiences I have had with the sonographers, few nurses and Drs I have had interactions with but something needs to be done to create a more positive environment for mothers.

Everyone is so wonderful here! Except this one sono tech, is horrible! She a a very miserable women! I recently went for a scan due to have gestation diabetes, and while laying on the table, she smacked the table a few times. I didn’t know what she say saying or doing! She finally days, move closer! I say sure next time ask please I’m not a dog! Then she said look at your alien face baby! This is not the icing on the cake! I then go back to my regular doctor, for my leval two scan! Apparently when I went in for a quick scan at 18 week, this women did my anatomy scan with out once every going over anything! IF I KNEE THIS WAS A LEVAL TWO I WOULD HAVE MY HUSBAND THERE!Oh and this women mention during which was my regular scan, she said why is ur husband not here, I said he working. Please please speak up for self! Please ask about your scan! This miserable women, should not be a sono tech! She clearly doesn’t know how to speak to women! She is unhappy and really shouldnt be the one scanning someone during such a vulnerable and special time!

I DESPISE going into this office. The front staff is incredibly rude every time. This is my 2nd pregnancy and nothing has changed from 3 years ago. The SONO techs do not make you feel welcome or excited about something that should be so special. They don’t try to work with you and requests for more than 1 kind of SONO pic is denied and given some bs excuse as to why I received 7 copies of the same bad profile pic. This after you witnessed her taking 27 other pictures during the level 2 appointment. If you can avoid it, do yourself a favor and stay away. Not worth the aggravation and disappointment.

PLEASE DONT SEE THE SONOGRAMS TECH! She is a horrible women! She is rude and vulgar! Does not know how to speak to people. My first sonogram first pregnancy she said this I’ll be a vaginal. I said okay no worries I have done that before and she goes, oh wow! Insinuating God knows what! Then goes oh wow you have so many tattoos. And ur Indian! Why cuz Indian people can’t have tattoo

I had a five star experience with the maternal fetal doctor. However, I had a very negative experience with the front desk clerk.The clerk insisted that I did not speak English and that I would have a very difficult time filling out my forms in English. I am a New York State licensed attorney and counselor at law. I speak and write English very well. I do not speak any other languages.While waiting for my appointment I heard the same clerk complaining about those patients who did communicate in Spanish and who have a hard time filling out their paperwork.Additionally, the clerks were instructed not to tell the patients that their partners could not come to the appointments - presumably due to the uptick in Delta cases. In my case, my partner took leave from work and we traveled over 2 hours to see this specialist. Families deserve to be able to make arrangements in advance with all available information. Something is rotten in Denmark at this location, to say the least.

This place definitely sucks and I’m annoyed that I have to come here. A majority of the staff is helpful. However when It comes to policies they are not clear. It says no one else is allowed during your appointment but I see partners and spouses. However when I needed to bring my vaccinated child I could not bring my child although there was no one to watch him. What is the point in getting your child vaccinated? Also Northwell should have there policies stated better if no one is allowed then absolutely no one should be in the office except the patient. So when partners are spouses are here you are already breaking the rules.

I wish I didn’t have to come here. But my OB works within Northwell and this was the closest location. Every sono tech I have had has been so mean, rude or just dry personality. There was only one who was so nice and I wish I hadn’t forgotten her name. Sono tech named Sue… please just ask for someone else, she’s so mean and degrading in a way. I am in the medical field I asked her about the results she told me I should know better since I’m in the medical field….. then proceeded to tell me the results will be sent to my OB and I will go over with him. Shortly after a doctor walks in and gives me my results at that point when he walked in I was terrified as I was unprepared because she just told me my own OB would go over it (this is my first pregnancy) she’s just mean, we already have enough anxiety, it just would be nice if we had a semi nice sono tech.

The sonographer Sue was extremely rude to my wife during her 20 week scan, to the point where she was in tears. Completely uncalled for. This level of unprofessionalism is a clear indicator that management is incompetent, as Im not the first one to post a review like this. Avoid this place like the plague.

From the front desk staff to the medical staff that works with Dr. David Bergman, they were all super sweet and quick without feeling rushed! Dr. Bergman was pretty amazing himself!! Thanks all 🥰

Rude front desk clerks, have no regard for pregnant woman who may even come in with pain due to their pregnancy especially the Spanish speaking ones. It’s horrible for a Spanish speaking person be rude to another Spanish speaking person.

I loved every staff member I interacted with at every visit and I felt completely taken care of. Having a high-risk pregnancy, I was definitely nervous and the doctors and dietitian put my mind at ease! Highly recommend this office!

I think the woman at the front desk who helped me was Latoya. Just wanted to give her a shoutout for having the absolute most incredible bed side manner. She was so helpful and kind and helped me out with a certain situation. Thank you, Latoya.

Negative stars completely unprofessional staff.

Why not call 911 if someones in fetal distress instead of telling them to drive themselves to the nearest hospital which also a Northwell facility (stay away from Southside they will let you die without getting you help)

Make sure you block out your entire day because you end up waiting an hour every time

Everyone is amazing and helpful! They are accommodating for busy schedules and there is never a long wait time.

Very efficient and friendly staff thank you very much

Good morning, first, the reception, the young women are very friendly and attentive, the place is always clean and very quiet.

The worst place!! I dont recommend it, I had an appointment for almost 2 months and no one sent me a reminder and there were 2 appointments in one and I only remembered 1 and when I went they didnt even attend the second appointment. When it wasnt my fault. They think its the only place in New York. 👎👎👎👎👎